Get back to focusing on your core business and concentrating on what you do best. Our innovative Managed Service offering blends ITIL and DevOps to cater for enterprise service needs whilst automating for the digital world. Our ability to help heavily-regulated organisations and government departments with end-to-end legacy modernisation projects – from initial user requirements gathering, through to running the full production service – provides a unique offering that is unmatched by traditional managed service providers. And with a range of flexible engagement models and tiered service offerings, the managed service can be implemented quickly, cost effectively, and with ease.
Leaders of IT service delivery need better ways of managing digital business. In this paper, we share how Noviya Systems has built and migrated critical systems for government and regulated organisations, bringing them the benefits of cloud through Modern Managed Services.
Effectively manage your cloud platform. From cost and performance optimisation through to routine maintenance.
Build, migrate and manage your applications. We can support your application journey from build through to support and maintenance.
Ensure timely and accurate insights are delivered reliably through infrastructure operations, automated pipelines and coordinating your talent.
A modern service management model underpins all of our Managed Service offerings. It blends traditional service management with Cloud and modern software development.
Maintain the focus on your core business and concentrate on what you do best. Our modern managed service assesses your existing IT environment, provides credible roadmaps to migrate and modernise, and then manages your service from Noviya Systems’ dedicated US-based, government-level secure, Managed Service facility.
Effectively manage your cloud platform. From cost and performance optimisation through to routine maintenance.
We’ll look after the billing of your cloud platforms as well as maintain your licenses so you can continue to run your solution with ease. We’ll then recharge you the cost and provide visibility of your bills via our customer portal.
Manage the security components of your infrastructure in order to remain compliant with regulations and your internal policies.
Save time and effort by leaving us to own your cloud vendor relationship. Using our experience in dealing with cloud vendors, we’ll ensure you’re receiving the best possible service.
Benefit from our experience in engineering and software development to securely fast-track your delivery and derisk your cloud investment.
Build, migrate and manage your cloud-based applications. We can support your application journey from build through to support and maintenance.
We use application performance management software to manage and measure your application performance levels and status, enabling accurate, real-time observations of system health and capacity.
Ready access to our skilled development teams to tackle your most complex requirements, modernising legacy services and building cloud native applications.
Successfully and continuously update your application with a proven release management service combined with Noviya Systems’ expertise in DevOps.
Manage incidents and restore normal service operation as quickly as possible, minimising the impact to your business operations.
Standardise and manage change across all of your environments, minimise downtime, and communicate all change requests or scheduled deployments.
Ensure timely and accurate insights are delivered reliably through infrastructure operations, automated pipelines and coordinating your talent.
Maintain the accuracy of your predictions and avoid model drift. We’ll monitor and retrain your models, so they continue to deliver accurate predictions.
Save time and money by allowing our engineers to extract, load and transform data in your platform, making it available for your users.
Gain crucial insights from your data through regular analysis, tailored to your needs.
Keep your data platform up to date and running efficiently. Our specialists will maintain your data platform for you.
Administer the data in your warehouses and data lakes, ensuring it performs efficiently and is accessible to users
Achieve business outcomes without the process overhead through a model that integrates traditional service management with DevOps ways of working.
Obtain a clear view of the service delivery that supports your platform and applications. We’ll provide a framework that is designed to define the process of your service, how to deliver value and how to support any compliance or regulatory requirement.
Our assessments provide you with a clear roadmap to an optimum cloud operating model, which will act as a critical component for your wider transformational programme.
Design your service. We’ll focus on your service catalogue management, service level management, availability management, capacity management, IT service continuity management, security management and supplier management. Using these concepts a comprehensive service process can be designed.
Transition your new services into a production setting. We’ll also assist you with ongoing changes to the live service including release and deployment good practice.
Satisfy the minimum set of requirements for your managed service.
We’ll provide a full knowledge transfer of your managed service so that you’re always in control.
Benefit from a single point of contact, via a choice of several channels,to register your service and incident requests.
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